Rowena Rubio ships all orders via the United States Postal Service. Shipping & Handling charges are based on the items purchased.
• For all US order, please allow 5-10 business days for ROWENA RUBIO to ship your items. You will receive an email confirmation once your order shipped.
• If you are in need of your items sooner, please contact CUSTOMER SERVICE for a quote on expedited shipping.
ROWENA RUBIO will gladly accept merchandise exchange or refund within 10 days of you receiving your items. SALE items are final sale and are not eligible for return or exchange. Please print our return form and fill it out and include it in your package, as well as your original receipt. We are unable to accept returns of worn or damaged items.
• All customers are responsible for all shipping and handling cost of their purchase & exchanges; these charges are non-refundable. For more information on exchanges and refunds, shoot us an email at firstname.lastname@example.org
EXCHANGES MAY BE SENT TO:
109 Greene Street, Unit 3A
New York, NY, USA 10012
Please note: When shipping item(s) back to us, we strongly recommend that you use a delivery confirmation and track your package. We are not responsible for items damaged or lost in transit.
In the even that we sells out of any particular item(s) you have ordered, we will notify you via email of when the item is back in stock & is expected to ship out.
If you have any questions, please contact us at email@example.com